Privacy Policy

HR-Tek System

Last Updated: November 2025

This Privacy Policy sets out in detail how we collect, use, disclose, store, and protect personal and organizational information when users access our website, platform, HR Digital Advisory systems, Cognitive Intelligence Models, and HR Co-Pilot solutions.

We are committed to maintaining the highest standards of data security, confidentiality, and responsible data governance.

1. Introduction

This Privacy Policy explains the nature of data processed through our HR Tech ecosystem, including diagnostic frameworks, AI-driven advisory engines, and digital transformation tools.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the data practices it describes.

2. Information We Collect

We collect various forms of information to deliver insights, enhance platform performance, and provide intelligent HR advisory capabilities.

AInformation Provided by Users

1. Personal Information
  • Name, email, phone number
  • Role, designation, and professional identity
  • Account registration details
2. Organizational Information
  • Company name and demographic details
  • HR workflows, policies, or uploaded process documents
  • Digital maturity inputs and HR function-related data
3. Assessment & Diagnostic Inputs
  • Answers to HR digital maturity assessments
  • Data submitted in the Roadmap Generator, Vendor Fit Engine, and AI Co-Pilot
  • Operational metrics and strategic preferences
4. Communication and Support Data
  • Queries, support messages, and feedback forms
  • Meeting notes or correspondence shared voluntarily

BInformation Collected Automatically

When users interact with our platform, we collect:

  • IP address, log history, and approximate location
  • Browser type, device information, OS, and session identifiers
  • Cookies and tracking data
  • Behavioural patterns (navigation, clicks, time spent, feature usage)
  • System logs, error reports, and performance metrics

CHR & Workforce Data (For Advisory and AI Models)

Depending on usage, the platform may process:

  • Workforce size, HR operations, and performance indicators
  • Technology stack, HRIS/HCM ecosystem, integration status
  • Gap assessments, improvement recommendations, and benchmarking data

All HR data is treated with strict confidentiality and used solely to generate customized insights.

3. Purpose of Data Processing

We process data in order to deliver a secure, accurate, and personalized HR Digital Advisory experience.

A. To Deliver and Enhance Services
  • Generate HR maturity scores, digital audits, and advisory outputs
  • Deliver personalized recommendations through the HR Co-Pilot
  • Automate strategic planning and operating model suggestions
  • Provide analytics dashboards, benchmarking, and reports
B. Platform Reliability & Improvement
  • Train and refine AI/ML models using anonymized data
  • Detect usage patterns and improve system performance
  • Enhance recommendation accuracy and cognitive reasoning
C. Communication & Engagement
  • Send technical notifications, product updates, and alerts
  • Provide onboarding guidance and customer support
  • Respond to tickets, issues, or inquiries
D. Regulatory, Legal & Security Purposes
  • Verify identity and secure accounts
  • Prevent unauthorized access, fraud, or policy violations
  • Comply with laws, government requests, or data regulations

5. Data Protection, Security & Retention

We implement strong technical and organizational measures, including:

Technical Safeguards
  • AES-256 encryption for stored data
  • TLS/HTTPS for secure data transmission
  • Regular vulnerability scans and penetration testing
  • Secure authentication and controlled access
Organizational Safeguards
  • Strict role-based access controls (RBAC)
  • Non-disclosure and confidentiality policies for authorized personnel
  • Audit logs and monitoring for suspicious activities
Data Retention

Data is retained only for:

  • Service delivery
  • Legal requirements
  • Secure archival (if contractually required)

Data is deleted or anonymized after the retention period.

6. Data Sharing and Disclosure

Information is shared strictly on a need-to-know basis:

  • A. Internal Authorized Staff: Only trained personnel under confidentiality are allowed controlled access.
  • B. Verified Third-Party Partners: We may engage: Secure cloud hosting providers, Analytics or workflow automation tools, Communication service providers. All partners comply with strong data protection obligations.
  • C. Legal and Regulatory Bodies: Information may be disclosed if required by: Court orders, Government authorities, Compliance with applicable law.

We do NOT sell, trade, or commercially expose user data under any circumstances.

7. Cookies & Tracking Technologies

We use cookies to:

  • Enable secure login and session continuity
  • Improve UI/UX and performance
  • Understand usage patterns and optimize features

Users may disable cookies; however, some functionalities may be restricted.

View Full Cookie Policy

8. Data Processing in HR Co-Pilot & Cognitive Intelligence Systems

Our AI-driven systems follow strict ethical and secure data governance:

  • No personally identifiable information (PII) is used for AI training
  • Data is aggregated, anonymized, and pattern-based
  • Models operate within controlled, auditable workflows
  • Users retain ownership of their organizational data
  • AI does not make decisions without user validation
  • AI outputs do not expose any sensitive or confidential information from other clients

9. International Data Transfers

If data is processed or stored outside your jurisdiction, appropriate safeguards are applied:

  • Standard Contractual Clauses (SCCs)
  • Compliance with equivalent data protection standards
  • Encrypted transfers and restricted access

10. User Rights

Users may have the following rights depending on their jurisdiction:

  • Right to access their stored data
  • Right to correct inaccurate or incomplete information
  • Right to delete or request erasure
  • Right to restrict or object to certain processing
  • Right to withdraw consent at any time
  • Right to data portability (machine-readable format)

Requests can be initiated via our contact email.

11. Children's Data

Our services are designed for professional and business use only.

We do not knowingly collect information from individuals under 18.

If such data is identified, it will be removed immediately.

13. Updates to This Privacy Policy

We may update this Policy periodically due to:

  • Regulatory changes
  • Platform enhancements
  • Introduction of new features
  • Security updates

Any modifications will be reflected in the “Last Updated” section.

14. Contact Information

For data protection concerns, requests, or clarifications, contact:

HR-Tek System

@support@hrteksystem.com

#+91-9335870619 : 0522-3195392