Operating Model Planner

HR-Tek Shared ServiceDesigner

Crafting Efficient, Centralized HR Service Experiences

"One Team. Multiple Functions. Seamless Experience."
A Shared Services Operating Model (SSOM) in HR is a strategic approach that consolidates transactional and administrative HR tasks into a centralized service delivery hub. Instead of having each business unit or region manage these services independently, Shared Services ensures that standardized, efficient, and high-quality services are delivered consistently across the organization.

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Unified Team
100%
Consistency
Cost
Optimized
Shared Services Visualization

What is a Shared Services Model in HR?

A Shared Services Operating Model (SSOM) in HR is a centralized service delivery structure where common HR processes are streamlined and delivered through a single hub (or virtually) across the organization. Rather than duplicating processes in every business unit or location, Shared Services allows organizations to create efficiency, consistency, and cost savings by standardizing key HR functions.

Illustration showing HR technology evaluation process

Key Components of HR Shared Services

Employee Support

Process Automation

Data & Analytics

Centralized Administration

How Shared Services Drive Profitability

Reduced administrative overhead through automation

Faster turnaround for HR requests

Consistent compliance with labor regulations

Better workforce data for decision making

Scalable HR operations as your company grows

Improved employee satisfaction via streamlined support

Is Shared Services Right for You?

If you check most of these boxes, your organization is ready to benefit from a Shared Services model:

Our Approach to HR Shared Services

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Shared Services Operating Model Design

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HR Process Reengineering

3

SLA and Performance Framework Setup

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Technology Enablement (HRIS, Ticketing, Chatbots)

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Build-Operate-Transfer or Managed Service Delivery

Ready to Begin Your Transformation Journey

Take the assessment today and let HR-Tek System show you a smarter path forward.

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